CDW Systems to introduce new dedicated technical department

CDW Systems is set to introduce a dedicated technical department for the first time in its history.

The specialist aluminium fabricator’s recent merger with its sister company, supplier and installer Clearway Doors & Windows has enabled the move to take place, in what is an exciting development for the business.

CDW Systems’ Gloucester headquarters will house all manufacturing and production and the newly formed technical department, which will comprise Technical Director Richard Smith, Technical Manager Nick Till, and Engineering Manager Luke Pemble.

Managing Director Jeremy Phillips said: “Our dedicated technical department is a significant step forward for the company as it will give us a more cohesive approach to product development, solving any issues or problems customers get with products themselves, their installations, and complying with the latest building regulations.

“Richard, Nick and Luke bring together a wealth of in-depth technical knowledge under one roof and it means that our customers have access to a dedicated team of experts that can provide them with the technical guidance and support they need.”

Clearway, which has become a division of CDW Systems, is continuing to be used for the supply and install side of the business, with all trade supply now coming under CDW and the merger brings together an impressive combined 73 years of fenestration industry experience.

“At CDW we’ve always provided exceptional customer service and merging the two companies will make everything much more streamlined for customers, and our new technical department continues this,” added Jeremy.

“The industry is constantly evolving with regulations and products, and we want to be at the forefront for customers, to refine existing products and anticipate customer needs.”