Customer support puts CDW out in front

With uPVC installers turning to aluminium due to increased demand from the domestic and commercial market, finding a fabricator that can help them make that leap is vital.

CDW Systems has been manufacturing and supplying high-quality aluminium window, door and curtain wall systems for trade and commercial installers across the UK for 29 years.

And it’s the support CDW Systems provides alongside those products that sets the respected Gloucester-based Specialist aluminium fabricator, part of the East Manor Group, apart.

A range of unglazed products to suit most applications using profiles from some of the most respected aluminium systems companies in the UK is backed up by comprehensive pre-sales support, full technical back-up, and a team that can liaise with customers to determine the best products to suit their project requirements.

Almost 30 years of experience and knowledge comes in handy, then.

“As a fabricator you have to be much more than a supplier today,” said Group Chairman Jeremy Phillips. “Quality products, lead times, and reliability have to be backed up with the right help, advice, and support.

“We are working more closely with customers and getting more involved in their projects now as they now require that level of input.

“Thanks to our vast industry experience and knowledge we understand the high standards set by industry demands in terms of product, specification, and compliance on projects, and more and more customers are looking for guidance on what they need in terms of how they can achieve what they need to and how they comply.

“We can offer insight and advice on what products will work best, produce the most cost-effective solution for the customer, and can speak to architects if needed.

“Whatever the size of the project, be it a small-scale domestic installation or a full commercial contract, we work closely with our customers to ensure that the correct product matches its requirements.

“That added value, and providing customers with the back-up they need, goes a long way to helping to ensure their project goes as smoothly as possible.”

Established in 1992, CDW Systems is one of the UK’s longest running aluminium specialists, and its expertise and extensive market knowledge has seen it grow into one of the most well-respected specialists in the trade supply of high-quality aluminium window, door, and curtain wall products to installers across the UK. Operating out of a 13,000ft² factory premises in Gloucester, CDW Systems is part of the East Manor Group.